Frequently Asked Questions
A virtual assistant (VA) is a remote professional who provides administrative, technical, and/or creative support to businesses and entrepreneurs. VAs can offer a wide range of services, including administrative tasks, social media management, customer support, and more. By outsourcing tasks to a VA, you can save time, increase productivity, and focus on core activities, ultimately driving growth and success.
The short answer – virtually ANYTHING! AffinitiVA can cover a wide range of tasks. A short list of possible tasks would be administrative duties like email management, scheduling appointments, and data entry, social media management, content creation, customer support, research, and more. Essentially, any task that can be done remotely can be delegated, allowing you to focus on making your business successful!
Working with AffinitiVA is so easy! Start by booking a discovery call – this is a short call to discuss your problem areas and needs and how we can best assist you. It also allows us to get to know your business and goals. From there you will be set up in your very own client portal. This allows you to easily view agreements, see and pay invoices, view hours worked and on what, request tasks for your assistant to do, and more. Book a discovery call today!
ABSOLUTELY! The service list seen is just a small sampling of how AffinitiVA can help you and your business. We understand that your business is unique and look forward to discussing your needs and coming up with a plan that best suits YOU.
AffinitiVA is typically available Monday-Friday from 10:00AM-4:00PM CST. At times, we may be available outside of these hours on a case by case basis.
AffinitiVA does not require long-term commitments. We operate on either a month to month retainer basis or on an as needed project/task basis, paid hourly.
Unused hours do not roll over. The hours in your retainer are specifically reserved just for you during the current month. This ensures that we can give your business the attention it deserves, and helps us stay fully focused on your priorities. We’re here to provide the support you need, when you need it!
Our business operates primarily on a virtual basis, which allows us to offer flexible and efficient support remotely. While we don’t typically work onsite, we are open to discussing exceptions based on your specific needs. Please note that additional costs may apply for onsite services. Let’s chat about how we can best support your business!